Terms of service

Terms of Service

Last Updated: September 23, 2026

Welcome to Zavelle. These Terms of Service govern your use of the Zavelle website, zavelle.space, and purchases made through our online store.

By accessing our website or placing an order, you acknowledge that you have read and agree to these Terms of Service, to the extent permitted by applicable law.

1. About Zavelle

Zavelle is an online fashion store established in 2022, offering fashion accessories including knitted, striped, Korean-inspired, Y2K-style, and other fashion scarves.

Business Address:
936 Bute Street
Vancouver, BC V6E 1Y8
Canada

Email: support@zavelle.space
Phone: +1 (778) 239-2091

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent purposes
Attempt to interfere with website security
Attempt to gain unauthorized access to our systems
Copy or reproduce website content without authorization
Use automated systems in a way that disrupts the website
Submit misleading or fraudulent information
Violate applicable laws or regulations

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, business, customers, or other users.

3. Product Information

We make reasonable efforts to display product information as accurately as possible.

Product photographs may appear slightly different depending on your device, display settings, lighting conditions, photography, or manufacturing variations.

Product colors, dimensions, textures, and other characteristics may vary within reasonable limits.

4. Product Availability

Product availability may change without notice.

If a product becomes unavailable after you place an order, we may contact you regarding available alternatives or provide a refund where appropriate.

5. Pricing

Prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing, description, or typographical errors.

If an obvious pricing error affects an order, we may contact the customer before fulfilling the order.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted where applicable law or circumstances permit cancellation.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including suspected fraud, inaccurate information, product availability issues, or technical errors.

If we cancel an order after payment has been received, the applicable amount will be refunded.

7. Payment

Orders must be paid using an available payment method presented during checkout.

You agree to provide accurate billing and payment information.

Payment processing may be handled by third-party payment providers, and their own terms and privacy practices may apply.

8. Shipping

Zavelle currently offers free worldwide shipping.

The estimated delivery period is 7–10 days.

Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including customs processing, carrier disruptions, severe weather, public holidays, or other transportation delays.

For further details, please review our Shipping Policy.

9. Returns and Refunds

Zavelle offers a 30-day free return and refund policy for eligible purchases.

Please review our Return & Refund Policy for detailed eligibility requirements and return procedures.

10. Intellectual Property

Unless otherwise stated, the content appearing on zavelle.space, including text, product descriptions, graphics, photographs, logos, designs, branding, layouts, and other materials, is owned by or licensed to Zavelle and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services, applications, payment processors, shipping providers, analytics tools, or other technologies.

These third parties may have their own terms and policies.

Zavelle is not responsible for independent services or websites operated by third parties, except to the extent required by applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Zavelle will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot lawfully be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this website with a revised "Last Updated" date.

Your continued use of the website after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.

14. Governing Law

These Terms are intended to be governed by the laws applicable to Zavelle's business location in British Columbia, Canada, subject to any mandatory consumer protection laws that apply to customers in their respective jurisdictions.